Mai Island Ride Main Business Logo
FAQ

Welcome to our FAQs page! Here, we answer some of the most common questions about Mai Island Ride and our motorcycle tours in Fiji. If you have a question that isn’t covered here, please feel free to contact us.

FAQ

What level of riding skill is required for the tours?

Our tours cater to all skill levels, from beginners to experienced riders. We tailor each adventure to suit the abilities of our guests, ensuring a safe and enjoyable experience for everyone.

What types of motorbikes are used for the tours?

We proudly offer Gas Gas four-stroke enduro motorbikes. These bikes are known for their reliability, comfort, and suitability to the diverse terrain of Fiji.

What should I bring on the tour?

Essential items include your motorcycle license, riding gear (minimum: boots, helmet, gloves, goggles, pants, and a hydration pack), a camera or GoPro, sunblock, insect repellent, and we recommend having medical insurance.

Are meals and refreshments included in the tour?

Yes, we provide lunch and refreshments during the tour. Please let us know if you have any dietary restrictions or allergies.

Can I rent riding gear from you?

While we do have riding gear available for rent, we recommend bringing your own for the best fit and comfort. A rental fee applies for our gear.

Do you offer accommodations?

Yes, we offer an onsite homestay option that can be requested for an additional fee. There are also many accommodations available within a short drive from our location, and we can assist with hotel transfers (fee applies).

How many people can join a tour?

To maintain a high-quality, personalized experience, we limit our tours to a maximum of 6 bikes, plus a guide.

What happens in case of bad weather?

Our tours are subject to weather conditions. We always prioritize safety and can adjust routes or postpone rides if necessary. We stay flexible and communicate any changes as early as possible.

Is there a minimum age requirement for riders?

Yes, riders must be at least 18 years old and possess a valid motorcycle license.

How do I book a tour and what are the payment options?

You can book a tour by contacting us directly through our website, email, or phone. We accept various payment methods, including credit cards and bank transfers. A deposit may be required to secure your booking.

Can I customize my tour experience?

Absolutely! We’re happy to discuss custom routes, additional days, and any specific requests you might have. Let us know what you’re looking for, and we’ll do our best to accommodate.

What safety measures are in place?

Safety is our top priority. An experienced guide accompanies all tours and includes first aid equipment. Our guides are trained in emergency response, and we carefully plan each tour to ensure a safe and enjoyable experience.

What is your cancellation policy

You can find our cancellation policy for our tours here.
https://maiislandride.com.fj/cancellation-policy/

Feel free to contact us if you have any other questions. We’re here to ensure your experience with Mai Island Ride is exceptional and unforgettable!

Reach Out

Contact Us 

Ready to kick-start your off-road adventure in Fiji or have questions about our tours? Reach out to us using the information below, and we’ll guide you towards an exhilarating, once-in-a-lifetime motorbiking experience!

Email

info@maiislandride.com.fj

Address

Momi, Fiji Islands